Playing our games are a joyful experience (if we say so ourselves!) but if you encounter a rare glitch we're here to help. First, check if the problem is listed below. If not, tell us about it using the contact form and we'll get back to you before you know it.

Robots Go Home!

  • In-App Purchases

    Robots Go Home! is free to download and play and features optional in-app purchasing for removing adverts and in-game currency. For security and for young children we recommend that you turn off your device's automatic in-app purchasing and enable a password to make purchases.

    Please see the latest guide to your device on how to do this.

  • What is the Special Offer and how do I get it?

    The special offer is a starter pack of 500 crystals, 50 credits, 5 Moves Boosters, 6 Lazer Boosters and 2 Converter Boosters. This is cheaper than buying them all separately.

    Buying the starter pack also allows the option of purchasing to remove adverts at a reduced rate.

  • How do I play Robots Go Home! ?

    At the start of each level you are shown the types of robots you need to connect together and how many to complete the level. Your goal is shown throughout the level at the bottom of the screen.

    Connect a minimum of two matching robots together before you run out of moves. Your moves are shown at the top left of the screen. You can also connect non-goal robots for extra bonus energy and points.

    Tap ENERGIZE when you have connected together enough goal robots or use all your moves to gain as much energy as possible.

  • How do I gain points?
    You can gain points by connecting robots together (this includes non-goal robots). When you tap ENERGIZE or run out of moves, your points will be added up.
  • What is a Mega Bonus and how do I earn it?
    Connect all the same type of goal robot into one group to earn a Mega Bonus. You will then receive extra bonus points.
  • What are Boosters and how do I use them?
    Moves Booster – gives you an additional 5 moves.
    Converter Booster – converts any robot to a different type of robot.
    Teleporter Booster – exchanges any two robots with each other.
    Lazer Booster – removes Asteroids, Space Mines and Aliens to reveal a new robot.
    Repair Booster – removes Bad Robot and reveals a new robot.
  • What are Crystals for and how do I get them?
    Crystals are an in-game commodity used to buy boosters. Crystals are gained by buying packs using the in-game credits, a reward from the Daily Gift, Crate and completing a level. Buying packs of them using in-game credits is the fastest method of gaining them.
  • What are Credits for and how do I get them?
    Credits let you buy crystals, lives or boosters. Buying boosters with credits is only available while playing a level. You can buy credits from the menu or receive credit rewards from the Daily Gift, getting the astronaut home, the crate or Special Offer starter pack.
  • What is the Daily Gift and how do I receive it?
    The Daily Gift provides a free booster, lives, credits or crystals. You can claim this once a day from the menu.
  • What is the Crate?
    The crate appears in-game, every eight levels. If you tap it quickly enough you will receive a reward of crystals, credits, lives or boosters.
  • What do Asteroids do?
    Asteroids block you from moving a robot into that space. However using a Lazer booster will blast the asteroid to pieces and reveal a new robot.
  • Who is Bad Robot?
    Bad Robot is a malfunctioning robot who moves randomly on the board causing chaos by either connecting or disconnecting robots in their path.
  • What are Space Mines?
    Space Mines have been left in space to deter intruders. They are harmless while they sleep but become active when they awake and blow up. Adjacent robots are removed and replaced by new ones.
  • Who are the Aliens?
    The pesky Aliens have taken a liking to eating robots and will appear on the board and randomly eat an adjacent robot.
  • What is the Shield Generator?
    The Shield Generator is given to you by a hermit alien called Billy Bob. The Shield Generator protects your goal robots from Space Mines and Aliens.
  • How do I get the Astronaut back to their ship?
    You can move the astronaut by swapping a robot next to them. The final move is to swap the astronaut with the robot opposite the ship airlock.
  • What is Hero Mode?
    If you get the astronaut back to their ship, you will enter Hero Mode. This mode lets you earn double points when connecting robots together.
  • What is the Black hole?
    The black hole appears on level 240. Connect the robots as quickly as you can before they get sucked into the black hole!
  • Can I play Robots Go Home! if I'm epileptic?
    Like many games, Robots Go Home! features flashing, flickering or strobing visual effects. It is recommended to seek medical advice before playing.
  • You've not answered my question!
    Please use the contact form to tell us your query and we'll reply as soon as possible.


  • How do I play Custard! ?
    Check out the Custard! page or select How To Play from the Custard! start screen. If you are in the menu, select Back to return to the start screen.
  • Where can I download Custard!
    You can download Custard! from the Google Play Store or the Apple App Store.
  • Is Custard! free?
    Yes, it's free to play and supported by adverts, which you can permanently remove for the price of a small coffee.
  • Does Custard! support iCloud and Google Play Saved Games?
    Yes, if you are signed in, Custard! will save to the cloud. You can restore from the Settings screen.
  • Can I restart Custard from the beginning?

    Yes. Simply select Delete Save Data from the Settings menu. Be aware that this will erase your saved data from your device and attempt to erase from the cloud.

    If you're not connected to the internet, your saved data may load again when you next connect. If so, simply select Delete Save Data again.

  • Custard! doesn't work correctly on my device

    We've tested Custard! on many devices and various iOS and Android versions but let us know what you're experiencing using the contact us form at the bottom of this page.

    Please tell us your device (e.g. iPhone 5, Samsung Galaxy S4), iOS or Android version (e.g. iOS 9.02, Android 5.1) and the exact details of the problem.

  • I'm color blind, can I play Custard?

    Yes! Select the colour blind friendly option in the settings which has been tested for protanomaly and deuteranomaly colour blindness. This option changes pink to a darker shade to differentiate from green.

    However, if you struggle at any point during the game please contact us with all the details.

  • Is Custard! suitable for children?

    While the minimum age rating is 4+ we recommend parents try out the game first and read our Data Privacy and Terms of Service pages before allowing children to play. We also recommend passwords are active to avoid any accidental in-app purchases.

    Please note that adverts are served by a third party and we're not responsible for the content.

  • What is the data privacy policy?
    Our Privacy Policy page gives a full breakdown of the third party services we use and their data privacy policy.
  • You've not answered my question!
    Please use the contact form to tell us your query and we'll reply as soon as possible.

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